For every traditional business owner selecting the eCommerce platform ultimately matters. Establishing a successful online store truly depends on what eCommerce platform you choose. It is a decision that holds utmost importance for the business future and involves a decision on business objective, operating cost, customer reach, and business growth.
What is an eCommerce Platform?
An eCommerce platform is an end-to-end software solution that allows online business owners to manage their business. A good eCommerce platform can help you determine healthy income on your chosen eCommerce platform, ensures better business interactions, helps you to compete online, includes less cost in building the online presence like website, mobile app, etc., generate better income in less time, and delivers the objective you have set for your business.
We are here to help you choose the best eCommerce platform to digitally transform your traditional business into a robust online store by considering the below-mentioned points:
1.Identify your Business goal: As a business owner, you set objectives for your store. They could be as simple as increasing the revenue, making your store popular, more customer interaction and engagements, entering into a new market, launching a new product line, etc. These objectives can help you select the eCommerce platform best suitable to meet your needs.
2.Know the different types of E-commerce Platforms:
a) Cloud eCommerce platforms: This means obtaining remote access from anywhere to manage the services and data of the business stored over the cloud internet platform. The cloud platforms are popular in reducing complexity & have low maintenance costs.
b) SaaS eCommerce platforms: This means Software-as-a-Service. The business owner gets a license and internet access to the software delivery model. The venue is a cloud-based system and can only be accessed on web browsers.
c) Open-source eCommerce platforms: This platform would require manual implementation only through codes, where the business owner shall pay for initial development, implementation, ongoing development, and upgrades.
3. Support and Training: The vendor offering you the eCommerce platform must be available every time to clear your doubts and provide you with technical assistance. They should understand your technical expertise and provide timely solutions to every technical problem.
4. Mobile friendly, SEO friendly, and user-friendly interface:
The platform should not be complex but easy to use and handle. It must have inbuild SEO features that can help your business rank better in Google search. Its interface should be convenient to manage and simple in adding a blog, feedback, signup section to your website. As mobile is highly used, the platform must be mobile-friendly for all users.
5. Security: The essential feature to consider in any eCommerce platform is the security it offers for active digital payments, customer data, business data, etc. As a business owner, you must ensure that the eCommerce provider follows all the necessary security protocols every time.